My Services

If you’re looking to craft a brand that articulates your purpose, creates standout and loyalty and grows your business but you don’t know where to start, you’ve come to the right place. I specialise in helping businesses uncover their stories and turn them into compelling brands leaving you to focus on running and growing your business.

We have a story we need to tell

If you have a new business, a new idea or are ready to launch a new product or service but need a new brand to support it then this is my specialty.

More on new brands

We need to tell our story more effectively

If your brand is blending in, feeling tired or under performing, then rebranding or repositioning your offering may be what’s now required.

More on rebranding

We need new ways of telling our story

If your brand is doing great but you simply don’t have the time and resource to keep coming up with new and engaging marketing ideas.

More on content

MY areas of expertise:

- Brand and marketing strategy

- Design and creative direction

- Content creation

- Website design

- Placemaking

- Customer journey mapping

- Internal comms and employer brand

- Brand management

- Digital transformation projects

 Frequently Asked Questions


Why does branding matter?

Branding is a vital part of any business large or small. Steve Forbes is quoted as saying "Your brand is the single most important investment you can make in your business." To find out more read my blog post on “why brand matters” or download my report on “the top 10 most common brand fails”.


Will you manage my social accounts?

I can provide social media strategies, content plans and templates but I don’t manage accounts for others. I believe social accounts should ideally be managed by those who know the business best as its a relationship not a broadcast. If this is not possible for you, I know some fantastic freelancers who can provide this service.


How much does a brand cost?

Every project is different, and the deliverables always vary from client to client. The best thing is to have an initial call so I can find out more about your brand challenges and provide a range of options depending on your budget. I can also introduce other specialists, offer payment plans and daily rates.


Can you design templates?

Yes, I really believe that to create a successful brand you need consistency but appreciate that this can be difficult to manage day to day. I can provide suites of on brand templates in easy to use software like Canva making it effortless for businesses to create on brand materials themselves without needing a designer every time.


Do you build websites?

I can build simple, effective, on brand websites (like this one I built for myself) This is then really easy for you to maintain and update yourself. If your requirements are more complicated, for example e-commerce sites, I can put you in touch with some great designers and developers.


How long does it take to launch a brand?

The success of a new brand inevitably resides in the amount of planning and preparation you do up front and in creating a solid strategy. Once you’ve got your strategy set, the roll out is relatively straightforward. Depending on the business and their availability,  I would probably advise allowing a minimum of 6 weeks for a new brand and 4 weeks for a rebrand.

Personal branding   

When ‘you’ are your brand

I particularly like working with individuals who provide a product or service themselves and therefore create a personal brand. I find personal branding to be a bit of an art form as you need to bring your own personality and style whilst remaining authentic - not an easy task and one which can be daunting at first but if you get it right, the results can be life changing.

 The process

Working Together

Discovery

I always start with a client questionnaire followed by a discovery call to get up to speed on your particular brand and marketing challenges.

Insight

Undertaking a full audit of all your brand activity and your strategy comes next. I usually do competitor analysis and customer research at this stage too.

The strategy

I like to work collaboratively as an extended part of your team to create a strategy together. This is the most important part of the whole process.

Creation

I then get to work creating plans, brand assets, templates, content and all of the agreed deliverables. Collabortating with you at every stage of course.

Review & refine

Once the initial work has been delivered we start the process of reviewing and refining it. All brand and marketing activity needs constant evolution.

Ongoing support

There will often, be things required, further to the initial project and so I’m available for ongoing help and support or providing updates templates

  • "Working with Emma is a pleasure. Her understanding of marketing, branding, and social media is comprehensive. The work she did with our team has generated more business and has been a successful investment with a positive ROI. I highly recommend Emma for her warmth and energy, which have had a positive impact on our business."

    Carl Brown - Managing Director - Select Interiors

  • “ Emma really embedded herself in our organisation to understand who we are, how we work and who we serve. Using this understanding she was able to guide us through the process of taking a look at our business, where we are and where we want to be, whilst not losing who we are at heart. She offers a guiding voice, whilst still allowing us to go in the direction we choose. She asks us questions we may not have thought to ask ourselves and will give her expert opinion on things.”

    LAUREEN PATTISON - MARKETING DIRECTOR - KEN BROMLEY ART SUPPLIES

  • “As well as being highly skilled in her field of expertise, Emma was great fun to work with, bringing tenacity and enjoyment to what were sometimes very complex projects. Emma always brings to the table an engaging and collaborative vision for all key stakeholders to buy into. She’s creative and knowledgeable and is never afraid to constructively challenge.”

    CIARA KEELING - CEO - BRUNTWOOD WORKS

  • “We asked Emma for help in refining our brand and creating a new website and we’re so happy we did. She went above and beyond in her research, bringing us a huge amount of valuable feedback. Emma really understood what was important to us and helped us build on this with her vast knowledge and experience, giving us a clear marketing road map for the months ahead. Emma’s enthusiasm is contagious and we’d love the opportunity to work with her again.”

    ANNA ANDERSON - DIRECTOR - TEAM BEING

  • “Hugely likeable and personable, Emma brings both creative flair and science when it comes to good branding. Having worked with her on several projects, she showed a real depth of knowledge, skill and experience in developing meaningful brand propositions that resonated and landed well with audiences. If the opportunity came around, I’d love to work with Emma again!”

    ANUSREE SAHA-WILLIAMS - HEAD OF PEOPLE - HILTI GROUP

  • “Emma was an absolute pleasure to work with. That doesn't mean she was really nice and a great collaborator (although she was)... it means she brought a brilliant and highly expert perspective, positive challenge and passion to the table. And she could make great things happen - rolling her sleeves up and always getting the right balance of quality/perfectionism and speed.”

    RACHEL GRAY - CONSULTANT - RULE & SAGE

  • "Emma created branding for my IT consultancy. She really challenged my thinking and helped me shift my focus from being an IT consultant to the owner of a company with a clear brand and strategy. This helped me feel energised about long-term aims, and we confirmed clear actions. Emma understood me, and the brand she created is aligned with my goals. She is passionate about branding and, with her pragmatic approach, made this a great project to work on."

    Dave Carless - Owner - Aardvark Consulting

  • "As the owner of a business coaching company, I had no idea where to start with setting up the brand. Emma was brilliant to work with, bringing experience and advice that helped me think about the strategy of my business and what I wanted to achieve. She understood me as a person and translated this into the brand, showing a real eye for design. I'm thrilled with the brand and website she created, and her energy and enthusiasm made me feel supported in achieving my goals. I highly recommend Emma for anyone looking to improve their brand strategy or website."

    Lindsay Hall - Owner - With Intent

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